Start A Return

To start a Return or Exchange, please email us at sales@legginit.co.uk We’ll send you an email the address you can send any returns back to. If you email our team with an image of your shipping receipt, we will happily help you finish the return and exchange process.

 

Get Your Return Ready

Once you have received an email with return address, please pack up the items you’d like to return. We recommend using a carrier that offers tracking. Please do not combine multiple returns into one package and -in contrast- do not separate a return for one order into multiple boxes. This can cause delays of up to 14 business days in our internal processing procedure. We strongly advise packaging that can contain all the items you wish to return. Be sure to follow the instructions provided to guarantee that your return is processed smoothly. If you require further assistance, please contact us at sales@legginit.co.uk

 

Processing & Refunds

Please allow 3 to 5 business days to process your return once it’s received. You will be notified via email once a refund has been issued!

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We will refund the price of the merchandise (prorated to the number of units being returned). Customer is responsible for return shipping unless purchases are damaged due to a material or manufacturing error.

 

Depending on your bank, please allow up to two working days for your credit to appear on your statement.

 

Exchange Policy

We are committed to exchange the product for you if the size is not appropriate. But you can only exchange it for the same product with same colour, and there is only one chance to do the exchanging. Customers will be responsible for exchange shipments & cost. All replacements are at the discretion of our team. For any questions, please reach out to sales@legginit.co.uk

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